Are advanced reservations required?
We recommend that you make reservations for flexibility and for your convenience. All reservations are guaranteed with a valid credit card. All services may be charged to your hotel guest room or we accept all major credit cards, Marriott gift cards, and Spa Finder gift cards. To make a Spa reservation please call 619-522-3043 or dial extension 3043 from your room or book directly online here.
What is your cancellation policy?
Your Spa services are reserved especially for you. We ask that you give us 24 hours in advance notice to change or cancel your appointments. We will do our best to accommodate your reservation requests, however, late cancellation or no-show appointments will be charged the full spa service price.
Are gratuities included?
All Prices include a 20% Staff Charge. The entire Staff Price on spa services is distributed to service provider. Additional gratuities may be offered at your discretion.
Is there an age requirement to visit the spa?
Spa guests must be at least 18 years old to use the facility and receive any treatment. Minors ages 16-17 are permitted to receive facials with written consent from a parent or guardian. They may not use the steam facility.
General spa etiquette
Please arrive 15 minutes prior to treatment start time to complete check-in process. Arriving late will limit spa time and will not result in a reduced service price. Undergarments may be worn during treatments for your comfort, however, all therapists are skilled in proper draping methods to ensure your privacy.
If at any point a service provider feels a client is behaving inappropriately, he or she is authorized to stop treatment immediately and the full service fee will be charged. We ask that spa guests do not bring in valuables or cell phones into the relaxation or service area.
See complete promotion Terms and Conditions
